Privacy Policy

Our Commitment to Your Privacy

We're Double Circle, a brand made of athletes, building premium gym equipment for thousands of customers. We know trust is everything, so we're committed to protecting your personal information and your right to privacy.

This policy explains what information we collect when you visit this website or get in touch with us, how we use it, and how we protect it. Questions? Reach us anytime through our contact form.

What Information We Collect

Contact information: your name and email address when you send us a message, ask for a wholesale quote, or join the VIP Club.
Communications: the messages you send us, so we can answer and follow up.
Website activity: technical information such as your IP address, browser type, the pages you visit and how you found us, collected with cookies and analytics tools.
Orders and payments: our products are sold through Amazon. Amazon processes your order, payment and shipping under its own privacy notice. We never see or store your payment card details.

How We Use Your Information

To help you: answer your questions, handle returns and warranty requests, and send wholesale quotes.
To improve our store: understand which pages and products you find useful, and fix problems.
For marketing (with your permission): if you join the VIP Club, we'll email you about new gear, deals and training tips. You can unsubscribe at any time.
For security and legal reasons: to block spam and fraud, and to meet legal requirements.

Cookies and Similar Technologies

We use cookies (small text files stored on your device) to keep the site working, to measure traffic, and to see how our ads perform. You can block or delete cookies in your browser settings at any time.

Sharing Your Information

We will never sell your personal information. Period.

We only share data with trusted partners who help us run the shop:

Amazon: processes and ships your orders.
Google: Google Analytics measures website traffic, and Google reCAPTCHA protects our forms from spam.
Meta: the Meta pixel helps us measure our Facebook and Instagram ads.
Hosting and email providers: store our website data and deliver our emails.
Legal authorities: only when the law requires it, such as a court order.

Data Security & Storage

We use industry-standard security to protect your data, which is stored on secure servers in the United States. No method of transmission over the Internet is 100% secure, but we take every reasonable step to keep your information safe.

Data Retention

We keep your information only as long as needed for the purposes in this policy, or longer if the law requires it (for example, for tax and accounting).

Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you.
Correct or update inaccurate information.
Ask us to delete your personal information.
Opt out of marketing emails at any time.

To use any of these rights, send us a request through our contact form and we'll respond promptly.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact Us

Questions about your privacy? Get in touch through our contact form.